About that sunset. sunrise.

Name: Abby
Author: Abby

We respect Cliniko's views on security immensely, and with that we pulled Abby down. The technology and the approach still remain, now bundled into our broader services for the industry.

A lot has happened since. Clinic Admin has grown into a significant business, and our collaboration with The Hive means we spend our days fundamentally improving the lives of the clinics we work with, not just selling them software.

Now the two halves have fused. Everything Abby learned about reading patient SMS replies works alongside real human admin support, built around Cliniko's newly opened Recall API. The AI reads, people act, your calendar stays full. One integrated product, available exclusively to clinics using Clinic Admin as their compliance layer to Yoonet, Australia's largest allied health Philippines admin provider.

Abby isn't back as you knew it. But we're not slowing down.

Up Next Every action, best first. The AI says why, the team does it.

Synced with Cliniko

Reply Patient says they cannot make it changed their mind, slot opening up Done

Recall Long term review recall, overdue straight from Cliniko's Recall API, not yet contacted Done

Gap Fill Freed slot in 29 hours, fill it 4 patients waiting, most overdue first Done

You Nothing. That's the point. treat patients, we'll mind the diary Done

A peek at the console our team runs for Clinic Admin clients.

Where to from here

Clinic Admin Abby, the new tools, and the team behind them. If you would like to learn more about how we can help, start here. clinicadmin.com.au Hive Practice If your clinic needs optimising and you want an epic coach in your corner, this is where you will find one. hivepractice.com

And if you would rather just talk to a human about any of it, that offer never expired.

Book a time

Good to be back.

Ben and Gav

We told you it was only goodbye for now.

Thank you for waiting.

"Really sorry to hear this news, your extension has been a huge help to me as a sole trader. I wish you all the best."

Sole practitioner, Physiotherapy

"Abby saved our front desk at least an hour every single morning. We could actually focus on patients walking in instead of chasing SMS replies."

Practice manager, Multi-disciplinary clinic

"I genuinely didn't think I needed this until I tried it. Two weeks in and I couldn't imagine going back to manually reading every confirmation."

Chiropractor, Solo practice

"The colour coding on the calendar was a game changer. One glance and you knew exactly who was coming, who wasn't, and who you needed to call."

Clinic owner, Podiatry

"We run a small osteo clinic with three practitioners. Abby handled all our confirmations without us lifting a finger. Gutted to see it go."

Osteopath, Regional NSW

"Honestly the best $49 I spent each month. Paid for itself on the first avoided no-show. Thanks for building something that actually worked."

Myotherapist, Melbourne

"My receptionist nearly cried when I told her about Abby. She'd been manually sorting through 80+ SMS replies every day. Life changing stuff."

Practice owner, Allied health group